For Electric and Gas Emergency? Please call 210-353-4357.  Other Ways to Contact Us.

Stay on Top of Power Outages:

Sign up for CPS Energy Alerts.  If your power goes out, we can send you an Outage Alert letting you know when to expect your service to be restored.  We need to have up-to-date contact information for you to send you alerts. Please be sure you are signed up for Manage My Account with your phone number and email address. You can select the type of alerts you will receive from us.

Stay informed with our outage map and follow us on Facebook and X (formerly Twitter) for updates.


Electric Reliability Council of Texas (ERCOT) manages the flow of electric power for more than 26 million customers in Texas.

  • stake.us free spinsTrack statewide electricity demand at ERCOT.com and view daily peak demand forecast, current load, and available generation.
  • Sign up for the ERCOT mobile app (available for download at the Apple App Store and Google Play).
  • Follow ERCOT on X (formerly Twitter) (@ERCOT_ISO) and Facebook (Electric Reliability Council of Texas).